Frequently Asked Questions


Table of Contents

  1. Does this manual apply to all contractors?
  2. Does this manual apply to all GSK locations?
  3. Can an alternate safety form be used?
  4. How can I get a printed copy of the manual or handbook?
  5. The term "GSK approval" is often used in the manual. What does it mean?
  6. I just read Section 26, Motor Vehicle and Heavy Equipment, in the Contractor Safety Manual. Are there additional driver safety requirements that I should read?
  7. What are the contractor's reporting responsibilities to GlaxoSmithKline concerning accidents, incidents, and near misses that occur on GlaxoSmithKline premises?
  8. How often do contractors need to inspect body harnesses, shock absorbent lanyards, and self-retracting lifelines?
  9. What does the term site mean when it is used in the Contractor Safety Manual?
  10. Does GSK require workers to tie off while inside elevating work platforms (e.g., scissors lifts, man lifts)?
  11. What type of fall protection does GSK require?
  12. In Section 4, Part 6, of the Contractor Safety Manual, the second sentence in 6.1 reads: "Isolate and contain the spill if it is safe to do so." How much material is considered a spill, who is responsible for isolating and containing a spill, and how do I know if and when it is safe to do so?
  13. In Section 18, Part 2, of the Contractor Safety Manual, the first sentence in paragraph 2.1 reads: "Before starting work in occupied buildings, contractors must include steps in the work plan that provide protection for people and property in areas that may be impacted by the work." How does GlaxoSmithKline define a work plan? Please elaborate on the protection of people.
  14. Does Section 30 of the Contractor Safety Manual, Cranes and Rigging, take precedence over Section 26, Motor Vehicles and Heavy Equipment, in regard to cranes?
  15. As a GSK representative, what is my responsibility in regard to safety performance when selecting a contractor to perform work at a GSK site?

Does this manual apply to all contractors?

Yes. The Contractor Safety Manual contains policies and procedures applicable to all contractors and contract employees regarding safety, health, and environmental performance on GSK premises, and for work performed for GSK.

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Does this manual apply to all GSK locations?

The provisions of this manual apply to all GSK sites; however, each site may have specific safety rules and regulations that apply when a contractor performs work on that site. Contractors are responsible for following the rules and regulations applicable to that site.

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Can an alternate safety form be used?

Contractors may use safety forms other than those in the manual if they obtain prior approval from the GSK representative.

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How can I get a printed copy of the manual?

Bound, printed copies of the manual and the safety guidelines handbook can be obtained from Capital Project Engineering, call (919) 483-7589, the Environmental Health & Safety Department, call (919) 315-7810 at RTP or (919) 269-1561 at Zebulon, or by asking a GSK representative. You can also view and print a copy to a local printer by clicking the .pdf document link at the bottom of the Contractor Safety Manual table of contents and the Safety Guidelines handbook table of contents.

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The term "GSK approval" is often used in the manual. What does it mean?

Where possible, a specific approval source (GSK representative, Environmental Safety, etc.) is stated in the manual. The term "GSK approval" is used when a definite approval source may vary depending on the situation, or when approval is obtained through normal GlaxoSmithKline business practices.

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I just read Section 26, Motor Vehicle and Heavy Equipment, in the Contractor Safety Manual. Are there additional driver safety requirements that I should read?

Yes, Fleet Services has an extensive Driver Safety Manual and related program. If you or employees reporting to you drive GSK vehicles or vehicles leased or rented by GSK, you should be familiar with both.

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What are the contractor's reporting responsibilities to GlaxoSmithKline concerning accidents, incidents, and near misses that occur on GlaxoSmithKline premises?

The Contractor Safety Manual requires contractors to provide all relevant information as requested by GlaxoSmithKline. In addition, various policies and procedures (including SHEPPs in RTP) require that all reports of accidents, incidents, or near misses be submitted to Environmental Safety representatives at the GlaxoSmithKline site.

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How often do contractors need to inspect body harnesses, shock absorbent lanyards, and self-retracting lifelines?

GlaxoSmithKline Inc. requires a mandatory monthly inspection of body harnesses, shock absorbent lanyards, and self-retracting devices by the contractor. This requirement is established under Section 14, Part 6 (Fall Protection), Paragraph 6.3 of the Contractor Safety Manual. In addition, the contractor is expected to conduct additional inspections in accordance with regulatory requirements. According to OSHA standard 1926.502(d)(21), personal fall arrest systems shall be inspected prior to each use for wear, damage, and other deterioration, and defective components shall be removed from service.

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What does the term site mean when it is used in the Contractor Safety Manual?

Site is a general term used to indicate a campus, a building, an area (i.e., a place). A GSK site is a place located on GSK premises. You can assume that when site is used alone (without GSK) in the manual, it refers to a GSK site. Thus, in the manual, site refers to any location on GSK premises (owned or leased) where contractor employees may perform work and includes both interior (within buildings) and exterior (grounds, undeveloped property, etc.) spaces.

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Does GSK require workers to tie off while inside elevating work platforms (e.g., scissors lifts, man lifts)?

No, Section 22, Part 5 of the Contractor Safety Manual states that scissor lifts and man lifts are to be operated in accordance with the manufacturer’s recommendations and the latest OSHA requirements. In turn, OSHA refers to the ANSI standard containing requirements for specific types of equipment.

The ANSI standard for self-propelled elevating work platforms requires that the platform be provided with a guardrail around its periphery. It does not address tying off inside the platform.

Currently more and more manufacturers are providing tie off points inside the platforms. In such cases, the contractor must follow the manufacturer’s recommendations. In the case of aerial lifts, as defined by OSHA under 29 CFR 1926.453 (e.g. boom platforms), tying off is required.

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What type of fall protection does GSK require?

GSK requires fall protection for work performed at elevated surfaces established by OSHA standards (currently six feet or more). The fall protection systems permitted by GSK are described in Section 14, Part 6, of the Contractor Safety Manual. Also see Section 29, Part 1, of the Contractor Safety Manual for related information.

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In Section 4, Part 6, of the Contractor Safety Manual, the second sentence in 6.1 reads: "Isolate and contain the spill if it is safe to do so." How much material is considered a spill, who is responsible for isolating and containing a spill, and how do I know if and when it is safe to do so?

GlaxoSmithKline defines a spill as the uncontained release of a hazardous material. The assessment of the hazard will be determined on the volume of the spill and the category of the hazardous material. For example, one liter of low to moderate hazardous material released onto any surface is considered a spill while a release of less than one liter should be considered a spill if the material is classified as highly hazardous.

Any contractor who observes a spill in progress or after it has occurred should report it by calling the emergency notification number immediately. The contractor who is responsible for the presence of the material on site is obligated to have people employed who are thoroughly trained in all aspects of handling that material, and this contractor is responsible for having these employees isolate and ultimately clean up the spill.

To be on the safe side, you should report any suspected spill to the Environmental Safety Department for assessment. Never attempt to isolate and contain a spill unless you are sure of the content and thoroughly trained to perform isolation and containment.

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In Section 18, Part 2, of the Contractor Safety Manual, the first sentence in paragraph 2.1 reads: "Before starting work in occupied buildings, contractors must include steps in the work plan that provide protection for people and property in areas that may be impacted by the work." How does GlaxoSmithKline define a work plan? Please elaborate on the protection of people.

A formal work plan is typically associated with construction projects. In such cases, it is a comprehensive strategy to complete the work in a way that mitigates the impact to on-going area operations, including an assessment of the ways and methods to be used to protect people and property. However, people and property must be protected during the performance of any project. All contractors are expected to ensure the safety of people and property affected by the work being performed. People to be protected include anyone who may come into the vicinity of the work activity. They may be GSK employees, visitors, other contractors, or the general public.

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Does Section 30 of the Contractor Safety Manual, Cranes and Rigging, take precedence over Section 26, Motor Vehicles and Heavy Equipment, in regard to cranes?

No, Section 30 provides additional safety information as it relates to cranes. The requirements of Section 30 are in addition to those set forth in Section 26 and both sections must be taken into consideration when you are planning to use cranes at GlaxoSmithKline sites.

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As a GSK representative, what is my responsibility in regard to safety performance when selecting a contractor to perform work at a GSK site?

Ensure that the environmental health and safety performance of the contractor is taken into account during the selection process. This can be accomplished as follows:

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Maintained by: Jamie Melville, CS.1046D.1B (Ext. 3-2869)
Last updated: December 22, 2006